Global Coverage,
Global Mindset,
Uniquely Positioned.

Our team of experts has vast experience in business process operations with a proven track record of delivering cost-efficient and sustainable solutions to >20 largest enterprises across the USA and Europe.

Global Coverage

Out of our delivery center in Prishtina and Tirana, we can provide follow-the-sun services all over the world. Being in Europe allows us to reach every capital city of the world.

Ambidextrous

Providing rock-solid solutions fulfilling hardest regulatory requirements, while delivering innovations and change capabilities at accelerated speed.

High-End Technology

Delivering custom-made cloud applications developed using agile methods and DevOps capabilities down to managing first and second level support in applications management.

Industries we have experience in…

Telecom IT

The telecoms continue to be the epicentre of both innovation and growth. With current advancements in mobile devices and broadband, trends such as IoT, AI, OpenRAN, Virtual and Augmented Reality, and cybersecurity have all emerged. With such sophistication and high competitiveness in the industry new possibilities come to light and its up to you to harness such opportunities.

Banking & Digital Finance

In a market of fierce competition from both traditional players and digital disrupters, you need to be on top of the game to live up to the expectations of the new generation of customers. Scale your digital financial services with our personalized solutions for the banking & finance industry.

Retail IT

IT Retail Operations can encompass everything from store operations (i.e., routers, ePOS, security) to customer service functions (i.e., chatbots and NLP). The management of such a huge spectrum of IT retail operations requires the most recent technology, a group of well-experienced professionals, a precise management plan, insights, and well-documented decisions to allow retail companies to compete well in the market. Benefit from our holistic approach to IT retail operations backed up by the latest and best-in-market technology.

HORECA IT

The fast-paced industry of hotels, restaurants, and cafes (HORECA) often requires well-planned IT operations to stay on top-of-the-mind of customers. In the age of technological advancements, firms need to get innovative and use the latest technology to attract customers. From touchscreen POS terminals to contactless payments, we can help you get efficient and productive.

Manufacturing

Manufacturing operations can be very complex but also a differentiator (a catalyst) to the growth of a factory. The complexity of such operations comes from the challenge to combine seamlessly multiple resources, such as people, processes, and equipment. From Total Productive Maintainance (TPM) to Quick Response Manufacturing (QRM), our solutions are modeled to target each manufacturing challenges so you can be innovative (i.e. new improvements of technology – new products), efficient (i.e. better employee involvement, reducing lead-times), and be a leader.

IT Service Providers

With the current boost in the demand for technology and IT solutions, IT Service Providers are challenged to increase the output with limited input resources due to pandemics – and on top of this, they have to keep quality up and innovate to compete better. Our team of experts has the necessary experience and know-how to assist in almost all IT Service Provider processes and operations.